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The Full Answer

I bought a membership, but it says I’m not activated, what do I do?

Found In: Accounts/Billing › Support

On rare occasions our merchant processors may not send the information of your transaction to our system, so your account may not be automatically activated. Therefore, if you have made a purchase of our membership and you are not able to access the graphics from the members area using your details, send a support request using our support form. Include your transaction ID (specify whether it was paid via 2checkout or PayPal), full name, e-mail address, and username so that we can assist you with haste.

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